Degraded performance on knowledge bases

Incident Report for Helpjuice

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 14:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 14:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2025 - 13:58 UTC

Investigating

We are currently investigating this issue.
Posted Oct 08, 2025 - 13:42 UTC